The Online Direct voice cloud is designed to manage all your voice requirements end-to-end, whether you are looking to save money on your outbound calls on your existing PBX or have the requirement for a single, cloud-based IP-PBX, multi branch IP-PBX or contact centre, we have the solution for you.
Our voice optimisation controller is included with our IP-PBX solutions ensuring prioritised and optimised voice quality even when connectivity is experiencing packet loss or low levels of upstream performance.
If it’s a quality, flexible voice solution you are looking for, we have the solution for you and no matter the size of your organisation, we will design, deliver and support business grade voice services.
SCALEABLE│ COST EFFECTIVE│ MULTI-BRANCH│ HIGHLY FEATURED
Tailor our feature filled cloud based telecom platform to suit your requirements ensuring it fits with your workflow, company structure and scale.
The Benefits Include:
Get real-time management and reporting tools when using our browser-based applications and dashboards. Anytime anywhere.
Free inter-company calls and competitive rates to all destinations billed per-second. Real time reporting allows for true transparency.
Future Proof and Flexible
Our short-term contract options and future proof design will ensure you don’t get stuck with obsolete equipment.
Service Excellence on Demand
Our service desk is always available to assist with support, training and advise so that you get the best out of our cloud PABX solution.
Reduced Risk of Downtime
Create your disaster recovery plan.
During the Covid-19 Lockdown all our clients’ business telephone systems remained fully functional and accessible from home using our unique web based soft phone or smart phone application.
Looking to lower your telecommunication costs?
This can be easily achieved with hosted PBX.
ONLINE DIRECT 1
Seamlessly intergrate mobile and
fixed line voice, video and chat.
Clarity Telephone Reporting Platform
Clarity is a powerful cloud based Expense reporting and management platform that delivers incredibly useful insight and accurate information relating to all corporate telecom usage, trends and expenditure.
Call Recording Software
Call recording platforms were once massively expensive hardware systems that were tied to a single physical location, even if your enterprise wasn’t. Not anymore.
Versatility for Every Enterprise
Today’s enterprises need infrastructure that’s as flexible as they are. Atmos delivers by decentralizing compliance and quality assurance, allowing businesses to operate at full capacity in multiple locations. Plus, it plays nice with your current technology, seamlessly intergrating with virtually every communication platform and CRM.
Compliance to the Core
Critical compliance is built into Atmos call recording software, no matter where it goes. The platform is supported by data centers on 6 continents to meet global compliance and data sovereignty requirements, and redundant military-grade AES 256-bit rotating encryption and automated PCI redaction ensures your data remains secure.
Amplify your Customer Experience
Robust, industry-leading QA features help you train agents and keep them at the top of their game. Powerful analytics allow you to track customizable metrics for teams and single agents. And our Al-powered keyword and emotion-detecting analytics quickly pinpoint pain and pride points to dramatically improve agent performance and CX.