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OMNI Channel Customer Service and Sales

Your customer interactions are essential to the future growth and sustainability of your business. No longer is simple telephony enough to meet the communications needs of your customers and suppliers. At Online Direct we recognise this. Our Omni channel contact centre application is cost effective, highly featured and is supported by full cloud redundancy. Your customer care and sales teams now have the tools to maximise successful customer outcomes.

Take your business to the next level with our complete customer care & sales solution.

Whether you’re already an established business or small start-up, having a CRM can bring huge benefits to your business helping you to improve customer relationships.

Take your sales team to the next level.

All the tools to allow your sales team to spend more time selling & less time on repetitive admin work & with full visibility of your pipeline, you will never lose a prospect again.

Most Loved Features:

  • Kanban view of your leads & opportunities
  • Customised lead lists with lead status
  • Integrated phone & email
  • Template Responses
  • Electronic Signatures

Download the brochure and discover the full feature set

We Are Here to Help!

Contact Us

Head Office - Johannesburg

Western Cape

021 180 4645

044 220 4555

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