Hosted PBX & Contact Centre Pricing

Hosted PBX

Hosted Contact Centre

R69 / person / month

R69 / voice channel / month

30+

-

26c / min

R55 / voice channel / month

The standard user

50 GB Bandwidth

R495 / ext / month
(in addition to hosted PBX ext)

Convert any extensions to contact centre extensions. 10 min.

-

26c / min

R55 / voice channel / month

5+

The contact centre that requires advanced reporting and metrics

70c / min

5+

70c / min

Cost per user

Cost per voice channel

Cost per client or site

Recommended for

Extensions

Voice channels

Cost to landline

Cost to mobile

True per sec billing

Community Calls to Branches and clients

Number porting

Creating new numbers

Smartphone app

Contract term

Network Quality of service built into solution

Installation & Training

Network access required

Back-up Network access

Site Based Failover to PSTN(BRI or PRI)
Voice Recording

Yes

Yes

Free

Free

R85 / new number.
Thereafter R2.50 / number / month

R85 / new number.
Thereafter R2.50 / number / month

R85 / new number.
Thereafter R2.50 / number / month

R85 / new number.
Thereafter R2.50 / number / month

Yes. Cost dependant on app store

Yes. Cost dependant on app store

12 month contract. 90 days notice thereafter

12 month contract. 90 days notice thereafter

Yes

Yes

The greater of: R350 / ext or R7,000
(in addition to set up)

TBA on Quotation

Managed: Diginet, Fibre, Microwave

Managed: Diginet, Fibre, Microwave

Managed: ADSL or LTE

Managed: ADSL or LTE

Runway: R495 / site / month

or R9,985 / site once off

Not recommended

5c / min to record and 1c / min / month for storage in the cloud

5c / min to record and 1c / min / month for storage in the cloud

 

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